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Covid19 - Business Update

DKB Household UK Ltd has adopted remote home working to protect our colleagues and their families. Whilst this means we are still available to help, our response times and our order shipping times may take a little longer than normal. Our opening times may also vary slightly to what is listed below.

Our warehouse is still in limited operation, which means we are still picking, packing and shipping. Therefore, as long as our couriers and Royal Mail are operational, we will still be able to send out items to you. As things change, we will update here as and when is needed.

At this difficult time we hope that both you and your families stay safe and well. Look after yourself and take time to look out for others.


To find out our customer services opening hours and more information about delivery, click here.

International Enquiries

If you are based outside of the United Kingdom, either a retail customer or a consumer and wish to make an enquiry about buying/selling our products, please click here


Personal Details

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To enable us to identify the item or order you are referring to, please include any product codes or order numbers in your message to us. If you bought the item from a retailer, please tell us which retailer you purchased the item from and when the item was purchased. For warranty enquiries, please choose the appropriate subject from the dropdown menu below and read the instructions.

To help you as efficiently as possible, please provide us with the a photo of the 'complete' product so we can identify it quickly.


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